(929) 536-4232
ABOUT US
NOV Drain Cleaners provides professional drain cleaning services for residential and commercial properties throughout Long Island, including Nassau County and Suffolk County, with limited service availability in NYC.
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We specialize in clearing clogged drains, slow drains, toilet backups, and main drain blockages. From kitchen sinks and bathroom drains to main drain lines, we use professional drain cleaning equipment to restore proper flow quickly and safely.
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As a local Long Island drain cleaning company, we understand the drainage issues common in older homes and buildings across the area. Our approach is straightforward: identify the cause of the blockage and clear the drain efficiently with honest service and no unnecessary upsells.
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NOV Drain Cleaners offers same-day and after-hours drain cleaning for homeowners, landlords, property managers, and small businesses. Whether you’re dealing with a slow drain or a recurring clog, we respond promptly and treat every property with care.
When you need a reliable Long Island drain cleaner who shows up prepared and gets the job done right, NOV Drain Cleaners is ready to help.
Serving Long Island with fast response times, clear pricing, and professional drain cleaning solutions.
Frequently Asked Questions (FAQ)
Q: What services do you provide?
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A: We specialize in drain cleaning for clogged and slow drains, including toilet and sink drains. Our services focus on clearing blockages and restoring proper flow for residential and light commercial properties.
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Q: Do you offer same-day or emergency service?
A: Yes. Same-day and after-hours drain cleaning may be available depending on location and scheduling availability.
Q: Do you provide upfront pricing?
A: Yes. We clearly explain the service and pricing before work begins, so there are no surprises.
Q: Are you insured?
A: Yes. We are fully insured and operate professionally in accordance with applicable requirements.
Q: Do you use cameras in drains?
A: In some cases, a drain camera may be used as a tool during drain cleaning to help locate a blockage. Camera use is not offered as a separate inspection service.
Q: Can you clear main drains?
A: Yes. We clear main drain blockages as well as interior drains as part of our drain cleaning services.
Q: Will drain cleaning damage my drains?
A: No. We use professional drain cleaning equipment designed to safely clear blockages and restore flow when used properly.
Q: Do you guarantee your work?
A: Yes. Our drain cleaning services are backed by a service guarantee, with details depending on the type of drain cleaning performed.
Q: What areas do you service?
A: We primarily serve Long Island, including Nassau County, Suffolk County, Queens & Brooklyn NY
Q: How do I schedule service?
A: You can call or text us directly, or request service through our website. We respond promptly.
SERVICE POLICY & CUSTOMER GUIDELINES | NOV Drain & Sewer Techs, LLC
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NOV Drain & Sewer Techs, LLC provides professional drain cleaning and clogged drain services. These policies are designed to ensure clear communication, fair expectations, and a smooth experience for both the customer and the technician.
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SCOPE OF SERVICE – DRAIN CLEANING ONLY
Our services are limited to drain cleaning and clog removal. Drain cleaning restores flow but does not guarantee permanent results, as pipe condition, buildup, roots, or system design may cause future issues.
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PRICING & PAYMENT TERMS
Pricing is discussed before work begins based on the information provided and site conditions. Final pricing may change if additional blockages, access issues, or unexpected conditions are discovered during service. Payment is due upon completion of service unless otherwise agreed to in writing.
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SERVICE LIMITATIONS & EXCLUSIONS
Drain cleaning does not include pipe repair, pipe replacement, excavation, plumbing installations, structural defects, or ongoing maintenance unless specifically scheduled. Any issues found outside the scope of drain cleaning will be communicated clearly.
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PROPERTY ACCESS & EXISTING CONDITIONS
Customers are responsible for providing safe and clear access to the affected drain. NOV Drain & Sewer Techs, LLC is not responsible for pre-existing pipe conditions, fragile fixtures, or aging plumbing systems. Pipes or fixtures that are already compromised may fail during service due to their condition.
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DRAIN RECURRENCE & FUTURE BLOCKAGES
Drains may clog again due to grease buildup, root intrusion, scale, or structural issues. Clearing a drain does not prevent future blockages. Repeat issues may require additional service or further diagnostics.
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APPOINTMENTS & ARRIVAL WINDOWS
Appointment times are estimated service windows, not guaranteed arrival times. Emergency calls and prior jobs may affect scheduling. Customers will be notified if significant delays occur.
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CANCELLATIONS & NO-SHOW POLICY
Same-day cancellations or missed appointments may be subject to a service fee. Customers are asked to notify us as soon as possible if an appointment needs to be changed.
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ESTIMATES & CUSTOMER COMMUNICATION
Estimates are based on customer-provided information. Changes in site conditions may affect pricing or scope of work. Customers are encouraged to ask questions and confirm details before service begins.
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HEALTH & SAFETY CONDITIONS
Service may be declined if conditions are unsafe, unsanitary, or inaccessible, including hazardous environments or aggressive animals.
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PROFESSIONAL CONDUCT EXPECTATIONS
NOV Drain & Sewer Techs, LLC treats customers and their property with respect and expects the same in return. Abusive, threatening, or inappropriate behavior may result in refusal or termination of service.
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CUSTOMER AGREEMENT
By scheduling service with NOV Drain & Sewer Techs, LLC, the customer acknowledges and agrees to these terms.